IMPORTANT BEFORE PURCHASING: Please note that this is a PDF digital format and not a hardcover printed book and the PDF file will be sent to your email once the payment has been made and it can be read in all computers, smartphone, tablets etc. By purchasing this item, you agree that you have read and understand the description plus you are aware that you are not purchasing physical book but digital softcopy. The digital book will be given to you via a download link and will be sent to your email address within?5 minutes.
Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts.
Upon completing this book, readers will be able to:
- Exercise positive conflict management and resolution skills
- Understand why communication is essential to interpersonal relationships
- Question the thoughts, feelings, and behaviors about conflict they have experienced in the past
- ISBN-10: 0205862136
- ISBN-13: 978-0205862139
