Returns & Refunds Policy
Thank you for shopping at Tewtx. We are committed to ensuring satisfaction with every ebook purchase. As we deal exclusively in digital products, our returns and refunds policy is designed to be straightforward and customer-friendly.
Refund Eligibility
Due to the digital nature of our products, we generally do not offer refunds once an ebook has been purchased and delivered. However, we understand that exceptions may occur under the following circumstances:
- Non-Delivery of Product: If for some reason, you do not receive the ebook after your purchase confirmation due to technical issues with our website, we will ensure the prompt delivery of the product or issue a refund.
- Download Issues: If you face trouble downloading the ebook, our support team is ready to assist. If we cannot resolve the download issue, a refund will be considered.
- Product Not as Described: If the ebook received is significantly different from its description or preview on our website, you may be eligible for a refund. Please contact us within 48 hours of your purchase with detailed information about the discrepancy.
How to Initiate a Refund
To request a refund, please send an email to contact@buildwellatl.com with the following information:
- Your order number
- The email address used during purchase
- A detailed explanation of the reason for the refund request
Our customer service team will review your request and respond within 48 hours.
No Right of Withdrawal
Please note that by purchasing an ebook at Tewtx, you acknowledge that the sale is final once the download link has been made available to you. As digital content is received instantly, you waive any right of withdrawal.
Contact Us
If you have questions or concerns about our Returns & Refunds Policy, please contact us at contact@Tewtx.com.