Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations, which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of effective communication for business success. They also underscore the necessity for organizations to put in place validated techniques to enable them to systematically measure and monitor their communications. This Handbook equips readers with the vital analytic tools required to conduct such assessments. Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia: provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approach review the main options confronting organizations embarking on audit discuss the merits and demerits of the approaches available provide case studies of the communication audit process in action illustrate how findings can be interpreted so that suitable recommendations can be framed outline how reports emanating from such audits should be constructed. This second edition arrives at a time of considerable growing interest in the area. A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action.
Additional ISBNs
9781282064843, 9780415414456, 1282064843, 0415414458
Auditing Organizational Communication Ebook
A Handbook of Research, Theory and Practice
By: Owen Hargie
Publisher:
Routledge
Print ISBN: 9780415414463, 0415414466
eText ISBN: 9781134122042, 1134122047
Edition: 2nd
Pages: 520
Copyright year: 2009
Format: EPUB
Available from $ 28.38 USD
SKU: 9781134122042R90
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