ITIL?-compliant ITSM Financial Management toolkit including Methods, Models, Activities & Techniques, Goals, Objectives, Critical Success Factors, KPIs, Metrics & other strategic ITIL? IT Service Management Process organizational template resources.
The Financial Management Toolkit, The Missing Financial Management Planning, Process, Theory and Tools Guide ? ITIL Compliant
Author:
Gerard Blokdijk
By:
Emereo Publishing
ISBN10:
1921523271
ISBN13:
9781921523274
